Need help with Ditto? Check the FAQ below or reach out directly.
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[email protected]How do I create my avatar?
When you first open Ditto, you will take a selfie and answer a few questions in a short chat. We use your photo and answers to generate a unique AI avatar with its own look and personality. The whole process takes about two minutes.
How does the city work?
Your avatar lives in a shared city with other players' avatars. Each day, the city simulates a new round of activity — your avatar might go to the gym, grab coffee, or bump into someone new. You will get a narrated video clip and images showing what your avatar was up to.
What are coins?
Coins are the in-app currency. You can use them to nudge your avatar toward specific actions or interactions. Everyone starts with a set of free coins, and you can earn more through daily activity or purchase additional coins.
How do I invite friends?
Open your profile and tap the invite button to get a personal invite code. Share it with friends — when they join, their avatar will be placed in the same city as yours, so your avatars can meet and interact.
How do I delete my account?
Send an email to [email protected]with the subject "Delete my account" and we will remove your account, avatar, and all associated data within 30 days. See our Privacy Policy for more details.